Delete in the app
- Open SCENTZ and sign in.
- Open the Profile tab and keep Profile selected.
- Scroll to the account section below Safety + Support.
- Choose Delete account, then Delete permanently.
The app will sign you out after the server confirms deletion.
Request deletion without the app
If you cannot access the app, email support@getscentz.com from the email address used for the SCENTZ account with the subject “Delete my SCENTZ account.” SCENTZ may ask you to verify control of the account before processing the request.
What is deleted
The account-deletion process removes the authentication account and associated SCENTZ server data, including profile information, saved scents, Find history and quiz results, ratings and reviews, reports, reviewer blocks, contribution-term acceptances, pending profile-photo submissions and approved profile images.
What is separate
An early-access or marketing contact stored for getscentz.com is separate from the app account. Include “also remove my website email record” in your message if you want that record removed too. Limited operational logs, provider backups or records required by law may remain for their applicable operational or legal period.
Need help?
Read the Privacy Policy or contact support@getscentz.com.